ItalianB1Lesson 4.2
🇮🇹 Italian B1 · Lesson 4.2

Un'email formale — Professional communication

Write formal emails and raise a workplace problem politely.

Listen first

A team member calls a colleague to follow up on a delayed delivery.

🔊 Real audio — spoken by your browser in Italian. Tap any word below to hear it.
New vocabulary — tap to hear
GentileDear (formal) 🔊
in allegatoattached 🔊
in merito aregarding 🔊
la scadenzathe deadline 🔊
Cordiali salutiKind regards 🔊
risolvereto solve 🔊

Now say it

Tap the phrase to hear it, then press the mic and repeat — we score your pronunciation for real (Chrome/Edge).

« Le scrivo in merito alla fattura: potrebbe confermarmi la scadenza? » 🔊
I'm writing to you regarding the invoice: could you confirm the deadline for me?
Pronunciation

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Read the dialogue

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Buongiorno, la chiamo in merito alla consegna prevista per oggi. 🔊Good morning, I'm calling regarding the delivery scheduled for today.
Buongiorno. Mi dispiace, c'è stato un ritardo da parte del fornitore. 🔊Good morning. I'm sorry, there's been a delay on the supplier's side.
Capisco, ma la scadenza è domani. Potrebbe inviarmi un aggiornamento per iscritto? 🔊I understand, but the deadline is tomorrow. Could you send me an update in writing?
Certamente. Le mando subito un'email con tutti i dettagli in allegato. 🔊Certainly. I'll send you an email right away with all the details attached.
La ringrazio. Vorrei trovare una soluzione prima della riunione. 🔊Thank you. I'd like to find a solution before the meeting.
Faremo il possibile per risolvere tutto in giornata. 🔊We'll do our best to sort everything out by the end of the day.
Grammar in focus · the formal email

Open with « Gentile Dottoressa Rossi, » or « Gentile Signor Bianchi, ». State the purpose: « Le scrivo in merito a… » / « La contatto per… ». Make requests with the conditional + Le: « Le sarei grato se potesse… », « Potrebbe inviarmi…? ». Reference attachments: « In allegato trova il documento ». Close with « Cordiali saluti » or « Distinti saluti » + your name.

Write it yourself

Write a short formal email (5–6 lines) to a supplier about a late order, asking for an update.

Saved to your writing portfolio
Tip for this task
Bene! Keep the register formal throughout: « Gentile… », the conditional for requests, and « Cordiali saluti » to close. Avoid informal « Ciao » or « tu » in a professional email.

Quick check

An adaptive quiz confirms you've got it and schedules the right words for review.

1. Which is a suitable formal email opening?
2. « ___ trova il documento. » (Attached…)
3. A suitable formal closing is:
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